Vista
Known Issues Status
This page is intended to keep faculty and staff who use Blackboard Vista informed about known technical problems that have been reported to Instructional Technology Services. If you discover a technical problem with Vista and do not see the specific problem reported on this page, please contact Help Desk Central via email or call (979) 845-8300.
This webpage only contains application issues. System issues such as network or server outages can be found at CIS Major Problem Computing Events.
Blackboard Vista
Date
Reported
|
Problem
Summary
|
Action
|
Solution / Workaround
|
Status
|
|
01/03/08 |
Several display issues have
been seen using IE 7 with the latest service pack (SP2): 1) Scroll bars are not scaling correctly making it almost impossible to do work in some screens. 2) Grade book not displaying. 3) Buttons not showing up on certain screens. 4) Pages show only single column dispaly. |
Blackboard Support investigating |
Open |
Open |
| 11/01/07 | An issue has been identified that affects assessments and assignments that have a start, end, due date or cutoff date of Sunday, November 4, 2007. The time will be rolled back one hour when the save button is used. This only happens on this date due to the time change. |
Blackboard Support investigating |
Work around provided. |
Closed |
| 10/15/07 | Grade book columns returning to the default order after being customized and saved. |
Blackboard Support investigating |
Fixed in SP 2 |
Closed |
|
09/14/07 |
Student tracking information is getting out of sync over time. Unknown students start to appear for known students. |
Blackboard Support investigating |
Fixed in SP 2 |
Closed |
|
08/08/07 |
Error promoting sections to templates. |
Blackboard Support investigating |
Work around provided. |
Closed |
|
07/20/07 |
Having special characters ( # & : ; ) in the description or link of any item on the course home page will cause everything in that row, and everything following it, to disappear from the homepage view (Power View must be used to fix it). |
Blackboard Support investigating |
Fixed in SP 2 |
Closed |
|
06/29/07 |
There is no way to reset a grading form if it has been inadvertently completed for a student that has not completed the assignment. |
Blackboard Support investigating |
Product Enhancement |
Closed |
04/20/07 |
If a group is created using Group Manager, and the group submits a group assignment, and the group is then deleted, it will break the entire Assignment Drop box (for both students and instructors). |
None |
Fixed in App Pack 2 |
Closed |
04/17/07 |
Java 1.6 JRE causes chat and whiteboard issues and is not currently certified with VISTA. Clients should avoid using this Java JRE version until certified by Bb. |
None |
Fixed in App Pack 2 |
Closed |
04/06/07 |
When going between sections, mail messages may be randomly reordered instead of being displayed in chronological order. |
None |
Fixed in App Pack 2 |
Closed |
02/17/07 |
Patches installed for the new government-mandated changes for daylight savings time cause previously set times to be one hour off during the window of March 11 – April 1. |
None |
Timeframe has expired |
Closed |
|
02/12/07 |
Chat logs not always recording. |
None |
Fixed in App Pack 2
|
Closed |
|
01/21/07 |
Grade Book rows with student names not aligning with rows in grade columns. This is an intermittent issue and not always seen. |
None |
Fixed in App Pack 2
|
Closed |
|
01/15/07 |
The icon in MyVista page is not accurate; it sometimes shows no discussions when there are discussions and shows there are discussions when there are none. |
None |
Fixed in App Pack 2
|
Closed |
|
01/04/07 |
Adding members to groups causes exception errors. |
None |
Fixed in App Pack 1 |
Closed |
|
01/03/07 |
Instructors cannot access assignments. |
None |
Fixed in App Pack 2 |
Closed |
|
11/14/06 |
Group email not working and causes exception errors. |
None |
Fixed in App Pack 1 |
Closed |
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