Instructor Technical Support

This form is specifically for Texas A&M instructors to request customer service for the software and devices we support.

We typically respond within two to four hours after receiving requests; however, our actual response time may vary depending on the volume of requests we receive at any one time, especially at the start and end of the semester.

Call (979) 458-3417 if you need immediate assistance over the phone.

View our Contact Us page for all other non-technical support communications. Contact Help Desk Central at (979) 845-8300 if you are a non-teaching student.

 Instructor Technical Support Request Form 

Note: All fields are required unless otherwise indicated.

First Name


Last Name


NetID (or UIN or local account)


Phone (and/or valid Email below)


Email (and/or valid Phone above)


Role at Texas A&M
Please select... Faculty Member Administrator Instructional Staff Teaching Assistant Other

Description of the Problem


Enter the case-sensitive characters in the image below
(this helps prevent automated programs from sending spam email)




Reload Picture
(if you cannot clearly read the characters and would like to enter a new set)

     

You will be forwarded to a confirmation page after you submit the form.

Email its@tamu.edu or call (979) 862-3977 if you would like to follow up on your request or provide additional information.