What We Do

	•	No-cost training with hands-on instruction
	•	One-on-one assistance at either ITS or instructor offices
	•	Personal consultations in workrooms with equipment for instructors and staff to use
	•	Technical support for the Texas A&M eLearning System (Blackboard Vista) and other instructional software and devices
	•	Customized training for entire departments and course orientations for students

This information is also available as a printable PDF: ITS Factsheet (PDF, 256 KB, 2 pages)

Instructional Technology Services (ITS) provides professional development opportunities, administers eLearning resources, and empowers instructors to use best practices in higher education to enhance student learning through the use of technology at Texas A&M University.

ITS provides opportunities for faculty members, teaching assistants, and staff to learn how to use instructional technology in their courses, in their research, and in their departments. All of our services are provided at no cost to Texas A&M instructors and staff.

As a component of the Office of the Vice President and Associate Provost for Information Technology (Texas A&M IT), ITS is responsible for maintaining, administering, and developing university-wide systems and services to support the eLearning infrastructure at Texas A&M. These responsibilities range from supporting the Texas A&M eLearning System (powered by Blackboard Vista) to distributing software resources, such as Turnitin and Respondus.

We conduct a full range of training and support that complements various learning styles and fosters effective course design. Training topics include:

• Texas A&M eLearning System (powered by Blackboard Vista, formerly WebCT Vista)
• blogs
• calibrated peer review
• computer-based assessments and study aids
• podcasting/screencasting
• plagiarism-detection and citation services
• student-response systems ("clickers")
• technology-enhanced classrooms
• 3D virtual worlds
• webconferencing
• web-based presentations
• wikis
• other instructional design and multimedia software and technology concepts

Learn more about the specific software and devices we support.

ITS has a state-of-the-art classroom—complete with 18 workstations, wireless access, and audio/visual devices for videoconferencing—available for hands-on group training sessions. A 10-seat conference room can be reserved for meetings and teleconferences.

Individual workrooms are also available for video editing, audio recording, and image scanning. And to better serve clients on west campus, we have expanded consulting and support services by opening an additional satellite office and training classroom in Room 180A of the Medical Sciences Library.

In addition, we provide information about other types of technology resources available on campus and serve the Texas A&M teaching community as a campus facilitator and advocate of eLearning initiatives. We conduct our annual Instructional Technology Showcase during the fall semester; coordinate our annual Teaching with Technology Conference during the spring semester; host frequent user group meetings; and publish our Teaching & Technology newsletter every semester.

We welcome your questions and ideas about how to best integrate instructional technology in your course. We encourage you to contact us and make a consultation appointment to ensure that necessary resources, materials, and personnel are available for your assistance when you arrive.

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